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NOTICE: 20%OFF & holiday Notice:You still can place order online and can automatically get the 20%OFF discount, but all orders only can be shipped out after Jan 31 (First orders will be first shipped after our holiday). Tips: Unsafe is Hemp THC oil, NOT normal e-liquid/e-juice! Our BestEcig has been more than 12 years, not one health issue!
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Head Office: BestEcig Electronic Technology Co., Ltd.
Address: No.27 xinmei Rd. 5F, Haicang, Xiamen, 361022, China
Website:              E-Mail:
Skype:  BestEcig


Ireland: BestEcig Electronic Technology Co., Ltd.
Address:Unit 1, Lambay House, Main St, Donabate, Co.Dublin, Rep. of Ireland.
Website:          E-Mail:


Japan: BestEcig Electronic Technology Co., Ltd.
Address:〒153-0044 東京都目黒区大橋2丁目23番21号 樹琳館104
Website:                E-Mail:  


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Address: 288 kafr kama lower galilee, 15235,  Israel
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No. 49498 2020/1/18 0:50:43
Name:n garsee
Content:packages have been with US customs since 1/12/20. Is this usual? should I worry about it not being delivered?
Dear Nathan Garsee:

Good weekend, thanks a lot for contacting us!

Yes, your parcels are waiting to be checked by the Customs, yes, the checking is very long at the recently, almost parcels can be released from there again, seems we should wait more several days. We will keep our eyes on this shipping.

No. 49491 2020/1/16 1:41:15
Name:Julie nuss
Content:This continues to be Sooooo friggin nerve-racking!! When will my shipment be here. Are you familiar with the Better Business Bureau?? This has become down right unprofessional. Please contact(preferably by phone)me!!
Dear Julie Nuss:

Thanks for contacting us again and sorry for delaying your parcel, yes, due to backlogs at the airline company, there are many parcels were delayed indeed, but your parcel moves again, you will receive it soon:

In Transit
ChinaChina Post
United StatesUSPS
2020-01-16 17:51ISC NEW YORK NY(USPS), Processed Through Facility -> Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 5:51 pm on January 16, 2020.
Destination - Tracking consuming: 344 ms
2020-01-16 17:51
ISC NEW YORK NY(USPS), Processed Through Facility -> Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 5:51 pm on January 16, 2020.
2019-12-14 08:31
Origin Post is Preparing Shipment
2019-12-14 08:31
CHINA, XIAMEN EMS, Processed Through Facility
2019-12-13 19:49
CHINA, XIAMEN, Processed Through Facility
2019-12-13 16:17
CHINA, Acceptance

No. 49485 2020/1/14 12:21:21
Name:Deborah Taylor
Content:But when they sample the strength of my vape, it kinda blows them away so I'm really confused.Any suggestions for a mod I can change to will be appreciated.
Dear Deborah Taylor:

Good day, thank you very much for contacting us!

As you said, seems the connecting issue, you can try to use another coil head in the atomizer, or clear the electronic pin in the Istick 75W Box MOD, but I guess the problem is in the Istick 75W Box MOD

No. 49484 2020/1/14 12:21:05
Name:Deborah Taylor
Content:Hi, after using an Istick Pico 75W Box MOD for a few years, I'd like to change to something different. I use the super high oil from this site and vape on 10.5w.I was told this is too low for this mod and therefore I constantly have oil leaks.

No. 49482 2020/1/13 5:33:47
Name:Julie nuss
Content:Come on guys... I’ve been waiting and waiting for these orders!! What would you have me do? The people I’ve recommended are starting to decreased because of this problem. Could you please explain the issue?
Dear Julie Nuss:

Good day, thanks a lot for contacting us again!

The carrier are going to resolve this shipping problem, we are so sorry  for delaying your parcel so many days, there are many parcels were delayed by USPS during the holiday season, some parcels move again now, but that’s ok, we will reship the new parcel to you again in advance if it still can not move after two days.

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